Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

What is the return policy?

We do not allow returns in most cases due to the fact that our products are made-to-order and totally custom from our suppliers. Return requests will be handled on a case-by-case basis.
From the time I order to delivery, what is the process like?

The product will go into a short review phase before entering production. Production then takes approximately 2 business days (varies by product). After production, the shipping phase will begin and the quoted shipping time associated to your selected shipping method then takes effect.
What if my order comes and there seems to be an error (wrong size, wrong design, design flaws, etc.)?

If your order arrives with any form of error that appears to be the responsibility of our supplier, we can acquire a replacement or a refund. This would occur after we assess the condition of the item(s).
Who do I contact regarding my order?

For any questions or concerns regarding your order, please contact a member of the Merch Store Team or email: antjr@newfoundhopecommunitychurch.com
How can I track my order?

Order info will be provided to the email that you gave upon successful purchase of your product. When the supplier ships your product(s), a tracking number will be given.
Are exchanges allowed if I order the wrong size?

There are no exchanges for incorrect sizes. All products include a sizing table in the description or product images. Please order with caution. If you have fit inquiries, you may ask a member of the Merch Store Team.